Effective Date: 12th November 2025
Welcome to MS Mart Store (referred to as “we,” “our,” or “us”). We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from www.msmartstore.com.
1. Information We Collect
We collect information from you when you:
- Visit our website
- Create an account
- Place an order
- Subscribe to our newsletter
- Contact us for support
The types of information we may collect include:
- Personal Information: Name, email address, phone number, shipping address, and billing details.
- Payment Information: Credit/debit card details or other payment information (processed securely through trusted payment gateways).
- Technical Information: IP address, browser type, device information, and browsing behavior to enhance user experience.
2. How We Use Your Information
We use the collected data to:
- Process and deliver your orders
- Communicate about your orders, offers, and updates
- Improve our website, products, and customer experience
- Respond to customer service requests
- Prevent fraudulent transactions and ensure security
We never sell, rent, or trade your personal information to third parties for marketing purposes.
3. Sharing Your Information
Your information may be shared with:
- Service Providers: For payment processing, order delivery, or analytics — only as necessary to perform services.
- Legal Authorities: If required by law or to protect our legal rights.
All third parties handling your data are obligated to keep it secure and use it only for legitimate business purposes.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, track orders, and analyze traffic. You can choose to disable cookies in your browser settings, but some features of the site may not function properly.
5. Data Security
We implement industry-standard security measures to protect your data. All payment transactions are encrypted using SSL (Secure Socket Layer) technology. However, please note that no online transmission is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access, update, or correct your personal information
- Request deletion of your account or personal data
- Opt out of promotional emails at any time
To exercise these rights, contact us at care@msmartstore.com.
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies separately.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated “Effective Date.” We encourage you to review it regularly to stay informed.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
📧 Email: care@msmartstore.com
📞 Phone: +91 8293705501
📍 Address: Kendriya Vihar, C5/608, Birati, Kolkata – 700051, India