Effective Date: November 12, 2025
Website: www.msmartstore.com
Welcome to MS Mart Store (“we,” “our,” or “us”). By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our services.
1. General Conditions
By visiting our website and purchasing products, you engage in our “Service” and agree to comply with these Terms of Service. We reserve the right to update or modify these terms at any time without prior notice. It is your responsibility to review them periodically. Continued use of the website means you accept any changes.
2. Eligibility
By using this site, you confirm that you are at least 18 years old or using it under the supervision of a parent or legal guardian.
3. Products and Pricing
We make every effort to display accurate product information, descriptions, and prices. However, typographical errors or inaccuracies may occur. In such cases, we reserve the right to correct errors or cancel orders affected by such inaccuracies without prior notice. Prices are subject to change at any time without notice.
4. Orders and Payment
All orders are subject to acceptance and availability. We reserve the right to cancel or limit the quantity of any product ordered. Payment must be made through our approved payment gateways. Your order will not be shipped until payment has been successfully processed.
5. Shipping and Delivery
We aim to deliver your order promptly. However, delivery times may vary depending on your location and external factors such as courier delays, strikes, or natural calamities. MS Mart Store is not responsible for delays beyond our control.
6. Return and Refund
Please refer to our Return & Refund Policy for details regarding returns, exchanges, and refunds.
7. User Account
If you create an account on our website, you are responsible for maintaining the confidentiality of your login details and for all activities under your account. We reserve the right to suspend or terminate accounts found to be violating our policies.
8. Prohibited Uses
You agree not to use the website or its content for:
- Any unlawful purpose
- Harassing, abusing, or harming others
- Uploading viruses or malicious code
- Collecting personal information of others
- Interfering with the security features of the site
9. Intellectual Property
All content, including text, graphics, logos, and product images, is the property of MS Mart Store and protected under copyright law. You may not reproduce, distribute, or exploit any content without our prior written permission.
10. Third-Party Links
Our website may contain links to third-party sites. These links are provided for your convenience, but we are not responsible for their content, accuracy, or policies. Visiting third-party websites is at your own risk.
11. Limitation of Liability
MS Mart Store will not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website, products, or services.
12. Indemnification
You agree to indemnify and hold harmless MS Mart Store, its affiliates, and employees from any claim or demand, including legal fees, made by any third party due to your violation of these Terms or infringement of any rights.
13. Governing Law
These Terms of Service are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Kolkata, West Bengal.
14. Contact Information
If you have any questions about these Terms of Service, please contact us:
📧 Email: care@msmartstore.com
📞 Phone: +91 8293705501
📍 Address: Kendriya Vihar, C5/608, Birati, Kolkata – 700051, India